📞 Contact & Support
We're Here to Help You
Standard support is complimentary with every plan — including Free. Reach us via WhatsApp, email, or the form below. We respond within 24–48 hours.
📬 Channels
Choose How to Reach Us
WhatsApp Support
Fastest response channel. Chat directly with our support team. Available Mon–Sat 10AM–7PM IST.
Chat on WhatsApp
Email Support
For detailed queries, bug reports, or billing issues. We respond within 24 hours (business days).
Send Email
Tutorial & Knowledge Base
Step-by-step guides in English and Hindi. Most questions are answered here — check before reaching out.
Browse Tutorial →
💡 Support Tiers: Standard email & WhatsApp support is complimentary for all plans. Priority support (same-day response, dedicated agent) is available as a Premium Value-Added Service. Ask our team for details.
📝 Send Us a Message
⏱️ Response Time SLA
💬 WhatsApp Chat
1–4 hrs
✉️ Email
24–48 hrs
📝 Contact Form
24–48 hrs
⭐ Priority Support (VAS)
Same Day
Support hours: Mon–Sat 10 AM–7 PM IST. Public holidays excluded.
❓ FAQ
Common Support Questions
Is support really free for all plans?
Yes. Standard email and WhatsApp support is complimentary for every plan, including the Free plan. Priority same-day support is an optional paid add-on.
My WhatsApp is asking me to verify or showing a ban message — what do I do?
First, check our Anti-Ban Policy and reduce your message rate immediately. If you're temporarily restricted, stop sending for 24 hours. Contact us on WhatsApp for faster assistance.
How do I cancel or upgrade my subscription?
Contact us via WhatsApp or email with your account details. We'll process changes within 24 hours. See the Refund & Cancellation Policy for details.
WPP.js isn't loading — extension shows errors. Help?
Refresh the page on WhatsApp Web. If the error persists, check our Installation Guide to ensure WPP.js is loaded correctly, then contact support with your Chrome version.
Do you have a community or group for users?
Yes — our user community WhatsApp group (link available after signup) is where power users share tips, templates, and best practices. Join through the onboarding flow after installing the extension.